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Finance & Infrastructure Help Centre Officer
Employment
Full time, Permanent
Subject
General
Sector
Catholic
Salary range
Posted 6 Feb 2026
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Role description
Join Our Financial Shared Services Team - Billing & Receipting
Are you a proactive, solutions-focused professional with a passion for finance and customer service?
Catholic Schools Parramatta Diocese (CSPD) is seeking a motivated team member to join our Financial Shared Services (Billing & Receipting) Team on a full-time, permanent basis. This is an exciting opportunity to work in a customer-focused finance environment, supporting both internal and external stakeholders across the diocese.
If you are currently employed by Catholic Schools Parramatta Diocese, please submit your application via our internal Careers Site on EmployeeConnect. We are excited to support you in the next step of your career.
About the Opportunity
You will be a key point of contact for CSPD internal and external stakeholders, providing timely and professional support across the Finance & Infrastructure Directorate. This role suits someone with strong finance transactional experience who enjoys helping customers and resolving queries efficiently and accurately.
Key responsibilities include, but are not limited to:
Providing first-line support to internal and external stakeholders regarding finance related enquiries
Diagnose and resolve common application or process-related issues affecting F&I operations
Investigating, resolving, and escalating complex finance queries with clear documentation
Ensuring accurate processing and reconciliation of financial transactions
Identifying recurring issues and contributing to process improvements to enhance service delivery
Collaborating with internal tea…