ICT Technician - Field Services
Employment
Full time, Permanent
Subject
General
Sector
Catholic
Teaching level
Primary
Closing date
26 November 2026
Posted 5 Nov 2026
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Role description
ICT Technician - Field Services
Full Time | Classification CEO Administration 4 | Ballarat Based with Travel Across Western Victoria
Are you an experienced ICT professional who enjoys solving complex technical challenges while working directly with customers? Catholic Education Ballarat is seeking a Senior ICT Technician - Field Services to provide advanced support and technical leadership across our network of schools and offices throughout Western Victoria.
Working as part of our ICT team, you will play a key role in ensuring reliable, secure and sustainable technology services that support learning and operational excellence across the Diocese. This is a hands-on position combining technical expertise, stakeholder engagement and continuous service improvement.
About the Role
As the ICT Technician - Field Services, you will:
- Lead the diagnosis and resolution of complex onsite and remote ICT issues.
- Provide advanced support across Microsoft 365, Windows and Apple devices, networking, wireless, telephony and audiovisual technologies.
- Support infrastructure upgrades, device deployments and technology refresh projects.
- Act as a escalation point, mentoring colleagues and sharing technical expertise.
- Work closely with schools, suppliers and specialist teams to deliver high-quality ICT services.
- Ensure security, privacy and compliance requirements are embedded in all technical activities.
About You
You are a skilled and customer-focused ICT professional with:
- Strong experience delivering ICT support across multi-site or complex environments.
- Advanced knowledge of Microsoft Windows,…