IT Technical Support Officer - Catholic Education Cairns
Employment
Full time, Permanent
Subject
General
Sector
Catholic
Salary range
Closing date
15 November 2026
Posted 4 Nov 2026
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Role description
Commencement Date: Monday 23 November, 2026
Employment Type: Full-time, permanent
Salary Range: CES Office Salary Scale Level 5 - $92,570.00 to $104,608.00 Gross per annum
Closing Date for Applications: 11pm Sunday 15 November 2026
Catholic Education Services, Cairns
Catholic Education Services in the Diocese of Cairns is a dynamic and growing organisation that is actively inviting schools to co-create with us, schools that are places of rich learning for now and into the 22nd Century.
Our vision is to offer every student in every school a world class education enriched by their lived encounter with the Catholic Faith.
About the RoleThe Technical Support Officer (Service Desk) is a front‑line helpdesk role, providing direct user support within our busy head office and school environments. You will act as the first point of contact for IT assistance, with support from a Team of experienced IT staff for more complex issues.
The role requires strong interpersonal and communication skills, with the ability to deliver clear, patient, and professional user assistance and mentorship, particularly to non-technical users.
Responsibilities include daily service desk support, routine checking of office systems such as meeting rooms, AV equipment, printers, and desktop and collaborative technologies, as well as travel to school sites across the region – Cairns and the Northern Beaches
About You
To be successful in this role you will need to demonstrate:
- Strong customer service skills with a friendly, professional approach
- Existing …