Education Support Operations Leader

Selection Criteria

SC1. Demonstrated ability to lead, support and coordinate Education Support staff.

SC2. Demonstrated commitment to workplace health, safety and staff wellbeing.

SC3. Demonstrated organisational, communication and problem-solving skills.

SC4. Demonstrated ability to coordinate and work effectively with external providers.

SC5. Demonstrated ability to follow policies and procedures, maintain confidentiality and manage incident and Edusafe follow-up.

Role

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy.  Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3.  Management of staff to achieve the expected outcomes is a key responsibility.  Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases.  Senior management will be provided with timely reports and advice, although this will gene…