IT Technical Support Officer

Newman College & St Monica's College · Cairns, QLD

Employment

Full time, Permanent

Subject

General

Sector

Catholic

Teaching level

Secondary

Salary range

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Posted 16 Sep 2026

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About Newman College & St Monica's College

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Role description

Information Technology Technical Support Officer

Commencement Date: Monday 26th October 2026

Employment Type: Full-time, permanent

Salary Range: CES Office Salary Scale Level 4 $80,318 to $90,765 FTE gross per annum

Closing Date for Applications: 5:00PM Monday 5th October 2026

Catholic Education Services, Cairns

Catholic Education Services in the Diocese of Cairns is a dynamic and growing organisation that is actively inviting schools to co-create with us, schools that are places of rich learning for now and into the 22nd Century.

Our vision is to offer every student in every school a world class education enriched by their lived encounter with the Catholic Faith.

About the Role

The Information Technology (IT) Technical Support Officer role provides technology support to Secondary Colleges in the Cairns region. The position will be based at Newman Catholic College Smithfield and St Monica's College Cairns.

The role requires strong interpersonal and communication skills, with the ability to deliver clear, patient, and professional user assistance and mentorship, particularly to non-technical users.

Responsibilities include day to day service desk support for staff and students, along with support to other equipment such as AV, printers and other collaborative technologies.

About You

To be successful in this role, you will need to demonstrate:

Strong customer service skills with a friendly, professional approach
Experience or aptitude in supporting Information Technology systems
High interpersonal and communication skills
Strong organisational skills and the ability to manage routine…

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IT Technical Support Officer

Newman College & St Monica's College · QLD

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