International Student Program Support Officer Fixed Term, 0.6 FTE (3 days) Oct 2026 Jan 2027, increasing to 1.0 FTE 1.0 FTE Jan 2027

Selection Criteria

Key Selection Criteria

1. Administration and Organisation

Demonstrated experience providing high-quality administrative support, maintaining accurate records and managing competing priorities with excellent attention to detail.

2. Communication and Customer Service

Highly developed interpersonal and communication skills, with the ability to establish positive working relationships with students, parents, homestay providers, staff and external agencies from diverse cultural and linguistic backgrounds.

3. Student Support

Demonstrated ability to develop positive relationships with young people, provide practical day-to-day support and recognise when student wellbeing concerns require referral to appropriate staff.

4. Digital Literacy

Demonstrated proficiency in Microsoft Office and the ability to learn and effectively use Department of Education and school administration systems.

5. Teamwork and Professional Practice

Demonstrated ability to work collaboratively within a team, exercise sound judgement within established procedures and maintain confidentiality when handling sensitive information.

6. Cultural Competence

Demonstrated understanding of working respectfully with culturally and linguistically diverse communities. Proficiency in an additional language, particularly Mandarin, is highly desirable.

Role

Attendance Required: 8.30am - 4.30pm 0.6 FTE (3days) October 2026-January 2027 - Increasing to 1.0 FTE Late January 2027

Position Purpose

The International Student Program Support Officer provides high-quality administrative and operational support to assist in the…