ICT Helpdesk Technician

Paralowie Campus

• Full Time position
• Support and Administration Staff - Grade 3
• Be part of a dedicated and supportive Christian workplace

About us

Temple Christian College is a member of Adelaide Christian Schools and educates students from Year 7 to 12.

We are a Christian co-educational school operating over three campuses offering quality teaching and learning opportunities and outstanding facilities.

We encourage each student in the development of their Christian character and calling. Acting as an extension of the home and the Christian church, our passion is to provide a safe and encouraging Christian community to prepare our students for life beyond the classroom.

About the role

The ICT Helpdesk Technician role provides key Level 2 support to resolve second tier help desk enquiries and supports the day-to-day maintenance and running of the School ICT facilities, predominantly at our Paralowie Campus.

Key responsibilities include:

• Providing the second tier of support for staff and students for ICT and in class AV issues either over the phone or in person.
• Provisioning new accounts and hardware for new staff and students and providing basic training on the use of their device.
• Coordinating repairs of faulty or damaged equipment that is under warranty or covered by accidental damage policies.

The successful applicant will:

• Be committed to Christ and Christian education.
• Hold a Certificate III in Information and Communication Technology or equivalent attainment from employment or training background.
• Have experience in troubleshooting and problem-solving technical issues as well…