Service Improvement Support Officer

This is a permanent full-time position commencing in September 2026

The Department’s Industrial and Employee Relations directorate comprises two branches: Industrial Relations and Employee Relations. The directorate is responsible for ensuring compliance with industrial instruments and associated legislative frameworks, supporting effective performance management and providing manager support for discrete human resource matters. It provides strategic and operational advice and support to the Minister, Director General, school leaders and line managers on a range of industrial and employee relations matters.

The Role

The Service Improvement Support Officer assists with developing and delivering consultation sessions, meetings, workshops and training programs and preparing support materials. They support and coordinate the provision of subject matter expertise as required to inform and contribute to system responses.

If successful, you will coordinate, implement and monitor administrative systems and processes for the directorate. It will be your responsibility to gather, record and analyse data to inform future planning and reporting. The ability to liaise with internal and external stakeholders to support the development, delivery and implementation of projects, programs and initiatives will be fundamental to the successful of the role.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life…