Leader (Campus Services)

Position Details

Campus Services Leader

The Campus Services Leader (CSTL) will lead campus services administration functions across the College’s two campuses. The position will provide operational leadership rather than functing solely as a receptionist ensuring structured service delivery aligned to the College’s Stewardship and Operational Strategy:  

Functions/Responsibilities: 

• General administration responsibilities.
• Reception function on the Joachim Campus (Senior campus).
• Provide support in data entry duties within the enrolments function.
• Co-ordination of College Services staff relief and leave.
• Third party campus services supplier co-ordination and management as directed.
• Liaison and support of One World Uniform Shop manager.
• Administrative and secretarial support to the DFSR and other CLT as directed.
• Provide support in fees follow up, and collection as directed by the Accounts Receivable Officer and or Finance Team Leader.

The role consolidates reception operations within a broader team leadership responsibility, ensuring:

• Strong team leadership and harmony.
• Exemplary customer service standards.
• Robust visitor governance and safeguarding compliance.
• Efficient student administration resourcing and practices.
• Effective campus services coordination.
• Efficient administration practices.

Selection Criteria

Essential:

• 3–5 years’ experience in school or comparable service environment.
• Experience supervising or coordinating staff.
• Demonstrated high-level customer service capability.
• Experience with receipting and data entry systems.
• Ability to manage high-volume front-line environments.
• Demonstrate service-oriented leadership.
• Strong organisational and workflow management capability.
• High attention to detail and compliance awareness.
• Ability to build team harmony.
• Ability to remain calm and professional under pressure.
• Strong stewardship mindset.
• Applicants must be supportive of the Catholic ethos of the College.

Qualifications Required

Certificate IV in Business Administration (or equivalent) or demonstrated equivalent senior administrative experience.