Principal Advisor, Regional Services - Far North Queensland Region
Job Details
Position Type
Leadership
Role Level
Principal
Employment Type
Full time, Temporary or Fixed term
Subject Area
Leadership
Salary Range
$147,768 - $156,143 per annum
Posted Date
February 24, 2026 (5 days ago)
Closing Date
February 24, 2026
Description
School and Regional Operations and Performance Division
We are seeking a team leader with excellent communication skills, analytical problem-solving skills, ability to interpret policies and procedures, and a desire to be part of a dynamic and solution focussed team.
Job details
Position statusFixed Term TemporaryPosition typeFull-timeOccupational groupEducation & TrainingClassificationAO8Workplace LocationFar North QldJob ad referenceQLD/FNR678296/26TClosing date24-Feb-2026Yearly salaryFortnightly salaryTotal remunerationSalary OtherJob duration11 December 2026, unless otherwise determinedContact personCarmel DayContact details0407 6444 30Access the National Relay Service
About the Department of Education:
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.
About the role:
As the Principal Advisor, Regional Services you will:
- Manage the regional activities and resources to effectively develop and implement strategic priorities and policy.
- Assess strategic issues and provide expert advice and support to the Executive Director and members of executive management to enable quality executive decision making.
In this position you will have an opportunity to:
- Lead a small team growing their skills and knowledge in the areas of policy and procedure particularly when managing customer complaints and enquiries
- Increase staff awareness of human rights considerations and how this applies in the public sector
- Communicate with a range of internal and external stakeholders
- Prepare and oversee the preparation of complex written reports
- Oversee the processes to manage the regions enquiries and complaints in line with the Department's customer complaints management policy and procedure
- Demonstrate a strong focus on accurate record keeping
- Oversee governance processes in the regional office including Business Continuity Planning, Risk Management, Right to Information request, Privacy matters and media contact
Interested? To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
- Attach a 2-page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
- FNR678296_26T - Role Description (PDF, 203KB)
Role Description
Applicant Information Package (PDF, 232KB)
Information Package for Applicants