Complex Case Manager

Closes: 04 March 2026

Classification: Health Professional Level 4 / Senior Officer Grade C
Salary: $127,597 - $141,511 (HP4 salary is $127,597 to $141,511 and the SOGC salary is $127,597 to $136,873) plus superannuation
Position No: 60501
Directorate:Education
Advertised (Gazettal date): 18 February 2026
Contact Officer: Rebecca Smith on Rebecca.Smith@act.gov.au or (02) 6205 0680

Details: This is a pivotal role within the Directorate and across the ACT Government, focused on supporting schools in both the proactive management and response to incidents involving occupational violence and complex student needs. Complex Case Managers work collaboratively across teams to promote staff safety and help schools support students with challenging behaviours and complex needs. The role requires strong consultation, collaboration, and problem-solving skills. The ideal candidate will bring demonstrated experience in working with students with complex behaviours, along with a solid understanding of work health and safety considerations in educational settings. Their work will contribute to creating safer, more supportive school environments for both staff and students.

• Health Professional 4 (HP4) salary is $127,597 to $141,511
• Senior Officer Grade C (SOGC) salary is $127,597 to $136,873

Eligibility/Other Requirements: Tertiary qualifications in Occupational Therapy, Speech-Language Pathology, Psychology, Social Work or Behavioural Analysis is mandatory for the Health Professional role and would be desirable for Senior Officer Grade C role.

Mandatory:

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au)
• Current drivers’ licence is required.

Notes: This is a temporary position available immediately until 17 July 2026 with the possibility of extension up to 12 months and/or permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please provide a written response to the Selection Criteria (maximum three pages), a current curriculum vitae and contact details for two referees.

Applications should be submitted via the Apply Now button below.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

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Note

This is a temporary position available immediately until 17 July 2026 with the possibility of extension up to 12 months and/or permanency.