Investigations Support Officer

This is a permanent full-time position commencing ASAP

The Teacher Registration Directorate (TRD) comprises the Registration and Customer Services Branch, the Investigations and Compliance Branch (ICB) and the Policy and Quality Assurance Branch (QA). The Directorate is responsible for providing secretariat services to the Teacher Registration Board of Western Australia. The Directorate supports the Board’s mission of serving the public interest by ensuring that teachers are registered and teacher education programmes are accredited in accordance with relevant legislation and in the best interests of children.

The Role

The Investigations Support Officer undertakes a diverse range of administrative and operations support tasks to assist the ICB team and management, including managing a high volume of incoming calls and enquiries and assisting with preparing cases requiring consideration by the Board at monthly meetings. They screen sensitive and contentious incoming correspondence including emails, redirect them to other staff for action as required, ensuring attention is drawn to urgent and important items.

If successful, you will collate information and maintain computer and manual files, registers and records for ICB. Within this role you will assist in maintaining and managing assets and equipment and ensure office supplies are ordered in alignment with the relevant Common Use Arrangements (CUAs).

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working …