Senior ICT Engagement Officer

Showcase your ability as the Senior IT Engagement Officer, driving organisational change through process improvements. Reporting to the Team Leader – Business Technology Services you will be part of a small dynamic team working across the SuccessFactors solution.  

• Location:  BCEO Woolloongabba
• Work hours:  Flexible Working | Hybrid working arrangements available 
• Status: Permanent (Continuing) | Commencing June 2026
• Salary: $137,560 - $152,836 plus super   
• Ad Close Date: 22 June 2026
• Contact us: CareersBCE@bne.catholic.edu.au 

In this position you will:  

• Provide comprehensive support for SuccessFactors modules, including Employee Central, Recruitment Management, Onboarding, and Performance and Goals
• Demonstrate expertise in managing user requests through the Service Desk, including effective triaging, while ensuring the maintainability of the core product
• Take responsibility for issue resolution, actively participating in testing any changes initiated by our Vendor Partner
• Offer support for seamless integration with various solutions, including Payroll and LMS
• Engage with stakeholders across multiple business areas to ensure effective communication and collaboration
• Provide support to the existing project team throughout the implementation process, facilitating a smooth operational handover back to our team