Training and Development Officer

There are three (3) permanent full-time positions commencing ASAP

The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of its customers by providing value for money corporate services through skilled and motivated people. The BCS aims to deliver services within an environment of standardised systems and processes.

The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices.

The Role

The Training and Development Officer is responsible for designing and delivering online and face to face training to internal and external customers on HRMIS (Human Resource Management Information System) payroll processing, reporting and industrial instrument compliance. The Training and Development Officer works in collaboration with the payroll operations teams to identify trends, assesses areas for improvement and develops targeted education and training resources to effectively meet the learning needs of internal and external stakeholders.

If successful, you will monitor and evaluate training effectiveness, implementing continuous improvements to enhance learning outcomes. It will be your responsibility to report on education and training program outcomes, ensuring insights support ongoing development and refinement of training initiatives. Additionally, you will be required to develop and maintain a comprehensive knowledge base of p…