School Technology Support Officer

John Therry Catholic College invites applications from suitably qualified and experienced personnel for this permanent full time position of
School Technology Support Officer, with Catholic Education Diocese of Wollongong (CEDoW), based at John Therry Catholic College, Rosemeadow. 

WHY WORK FOR CATHOLIC EDUCATION IN THE DIOCESE OF WOLLONGONG (CEDoW)
The successful applicant will be provided with:

• An environment that encourages innovation and collaboration through education.
• A platform to contribute to the life, mission and work of the Catholic faith community.

ABOUT THE ROLE

• The role of the School Technology Support Officer provides services including IT operations within the school. Broadly the role involves administration, support function representation, maintenance and improvements in the Computer and IT services within the school.

ABOUT YOU 

•  Supportive of the mission and purpose of Catholic Education.
•  Ability to provide technical support, problem solve and troubleshoot hardware and software infrastructure to ensure continuity   service for staff and students.
•  Proven ability to provide IT Helpdesk support over the telephone, in person
   and via remote access tools.
•  Ability to represent the school in an honest, ethical and professional way.
•  Knowledge and experience of Microsoft products, Google Workspace for   Education, Mac OS, iOS, and Mobile Device Management  (MDM).
•  Ability to prioritise work in a high volume environment. 
•  Excellent customer service orientation.
•  Well-developed written and verbal communication skills.
•  Strong organisational skills with a keen eye for…