Senior Consultant - Systems

This is a permanent full-time position commencing ASAP

The Department’s Work Health Safety and Wellbeing (WHSW) Directorate comprises two branches: Safety and Staff Wellbeing and Employee Support Services. The Directorate is responsible for ensuring that legislative frameworks are complied with and that employees’ mental health and wellbeing are supported. It provides strategic and operational advice to the Minister, Director General, school leaders and line managers on a range of matters including:

• workers’ compensation
• injury management
• work health and safety (WHS)
• staff wellbeing
• employee assistance and mediation programs

The Role

As the Senior Consultant – Systems, you will lead the coordination and delivery of support and expert advice to end users on complex system enquiries, working closely with the Systems Support Officer as required. You will play a key role in providing assurance to senior leadership through the monitoring, analysis and reporting of system performance and activities.

The role is responsible for analysing business processes to identify improvement opportunities, and for designing, developing and implementing enhanced processes across WHSW systems and applications to support effective service delivery.

Key responsibilities also include overseeing the development of training materials, procedures and guidelines, and leading the design and delivery of system training programs to support end users across schools and central office.

Success in this role requires experience in supporting stakeholders to navigate software systems, together with the ability to …