Business Improvement Officer

This is a permanent full-time position commencing ASAP

The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of its customers by providing value for money corporate services through skilled and motivated people. The BCS aims to deliver services within an environment of standardised systems and processes.

The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices.

The Role

The Business Improvement Officer manages, and monitors business process change requests from various sources ensuring these are prioritised and progressed efficiently.  The role implements effective communication plans using multiple platforms to ensure all stakeholders are informed of change and develops structured documentation, including business process maps, work instructions, and procedures to support process changes.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in acco…