Education Support Generalist_School Operations and Daily Organisation

Selection Criteria

Applicants should address each of the following criteria in their application:

1. Effective Communication and Interpersonal Skills
   • Demonstrated ability to communicate clearly and respectfully with students, staff, parents, and external partners.
   • Proven capacity to work cooperatively within a diverse team and adapt to various Education Support roles.
2. Strong Organisational Skills and Attention to Detail
   • High level of accuracy and attention to detail in administrative and support tasks.
   • Ability to manage schedules, data, and records efficiently and ensure compliance with school policies and educational standards.
3. Commitment to Continuous Improvement
   • Evidence of initiative in identifying and improving processes to enhance efficiency and service delivery within a school or similar environment.
   • Willingness to engage in ongoing professional development.
   • Commitment to learning new skills to support the broader Education Support team and enabling professional development of colleagues through relief and role coverage.

4. Ability to maintain a positive and professional attitude

   • Contribute to a supportive team environment.

   • Respond to challenges with resilience and a solutions-focused approach.

5. Technical and Administrative Proficiency
   • Demonstrated proficiency in using office systems and relevant software (e.g., Microsoft Office Suite, databases). 
   • Basic to intermediate Excel skills are required and may be tested as part of the interview process (e.g. Lookups, Pivot Tables).
   • Familiarity with Compass School Manager will be highly regarded.

Role

Balwyn High School (…