Digital Workflows Solutions Specialist

Job No:TCE4719

Commencement Date: 01 June 2026

Location: Townsville Catholic Education Office - Denham Street, Townsville City

Salary Range: $121,496 - $136,746 (pending experience) + Superannuation

Shape and deliver smarter digital workflows across our organisation.

As the Digital Workflows Solutions Specialist at Townsville Catholic Education, you’ll play a key role in improving how we work by designing smarter, more connected digital workflows. Acting as the ServiceNow subject matter expert, this role focuses on streamlining processes, reducing manual effort and creating better experiences for our people and schools.

Working closely with stakeholders across the organisation, you’ll translate business needs into practical, well designed solutions. You’ll lead the technical design and delivery of initiatives, ensuring outcomes are scalable, secure and aligned with organisational priorities, while balancing multiple projects across the platform.

The role also plays an important part in building capability across the organisation. Through guidance, documentation and support, you’ll help teams better utilise the platform and embed consistent, sustainable ways of working.

About You

• You bring 3–5 years’ experience in ServiceNow development, administration or solution architecture, with the ability to design and deliver complex, scalable solutions across multiple modules.
• You’re confident working with workflow automation, scripting and integrations, and understand full project and system development lifecycles.
• Comfortable in a fast-paced environment, you can manage compe…