SCHOOL IT OFFICER

Start Date: Monday, 27 April 2026   
Application Closing Date: Wednesday, 8 April 2026   
Employment Type:Full-Time, Permanent

About the Role

The School IT Officer (Agile Team) acts as the first point of call for all IT-related issues at the Schools or Service Desk. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person, in response to a prioritised ticketing system.

The ideal candidate will be a professional and skilled IT Support person experienced with dealing with Level 1 and Level 2 support queries.

The School IT Officer is required to perform tasks that include but are not limited to:

• providing on-site technical support in relation to end-user computing, data network, classroom audio visual, and IT systems issues in accordance with Service Level Agreements
• participating in the deployment of various ICT projects
• configuring, supporting and troubleshooting Windows, Apple and ChromeOS software environments
• auditing and maintaining schools’ data networks
• liaising with the Supervisor of the Network and School Executives to assess the ICT needs within the schools and contribute to the continual improvement of ICT Services
• managing quotations on hardware, assets and software as required through Sydney Catholic Schools approved suppliers
• ICT asset management (both hardware and software)
• ensuring software licensing is current and a register of the software is consistently maintained to a high level of accuracy
• managing a strict backup schedule and ensuring a…